App users

App users

The BlackNoise users who can sign in to the application


Only users with the Administrator role can manage users within their organization.



Users list

The list shows, for each user: first name, last name, login email, role (Analyst or Administrator), account creation date, last connection date, last password change date, and 2FA type (none, email, or app). It can be exported as a .csv file.


Create a user

    Click Add user.
    Enter the required information.
    Provide a default password; the user is prompted to change it at first login.
By default, an email is automatically sent to the user with login information, namely the access URL without login and their default password. However, the administrator can choose to transmit this information themselves to the user through their preferred channel.


Modify a user

When editing a user account you can:
  • Change the password by setting a new value.
  • Disable two-factor authentication, letting the user sign in with only a password — useful if they changed their authenticator app. Encourage them to re-enable 2FA from their profile.
  • Disable the account with the User active toggle; the user can no longer sign in, but the account is kept for later reactivation.
  • Delete the account with the Delete user button; all profile information is removed.
Click Save to apply the changes.